Overall NBA Season Marketing Campaign

Oklahoma City Thunder

In-seat ordering, sponsor offers, lead capture, and SMS updates across a full NBA season — new revenue and new experiences inside the arena.

Oklahoma City Thunder campaign

Oklahoma City Thunder DigitalSeat case study results

Results at a glance

The goal

Oklahoma City Thunder wanted to increase lead generation and total revenue while giving fans new experiences within the arena.

The solution

DigitalSeat provided a platform to enhance the fan experience with in-seat ordering, sponsor offer opportunities, lead generation, and SMS notifications to keep fans updated.

The results

  • Increase concession revenue using the in-seat ordering module
  • Easily generate leads and support sponsors
  • Reach fans out of venue with an SMS subscription module (89% average opt-in rate)
  • Multiple touchpoints increase opportunity (250K+ fan touchpoints)

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